YOU GOT THIS® 6
Electricity
11.6 ¢/kWh
- Fixed rate for 6 months
- Worry-free Texas electric plan
YOU GOT THIS® Free Weekends 24
Electricity + Free Weekends
13.2 ¢/kWh
- Free weekends for 24 monthsGet two years of a stable electricity rate.
- Easy enrollment with Auto-Pay optionGet free power from Friday at 6 pm to Sunday at 11:59 pm
Power-To-Go Variable
Flexible Prepaid Rate
12.9 ¢/kWh
- Month-to-month prepaid electricityGet a flexible rate that changes with the energy market
- Take advantage of reduced rates when market prices dipTake advantage of reduced rates when market prices dip
Rates reflect average usage of 2,000 kWh/month. Please see the Electricity Facts Label for other pricing information.
Rated 1 out of
5
by
dissatisfied customer from
Account switchjavascript:void(0)
I've received 2 disconnect notices in less than 2 months. I've discovered that I did not receive a bill for 2 months and got disconnected without notice, then the account# was switched without my knowledge. I paid the bill, only to get another disconnect notices and a different account. I'm paying twice a month for +2 months and not getting the account, whichever one, current nor merged. Frustrating!!!
Date published: 2019-11-19
Rated 3 out of
5
by
Candydreams from
Want original plan back
I prefer the plan I was only allowed to have 3 months much cheaper
Date published: 2019-10-23
Rated 1 out of
5
by
Luckypoo2 from
Free Nights?WRONG!
Got on the free nights plan.12 months.Electric bill doubled!Old saying.If it sounds to good to be true....I'm through with this company.
Date published: 2019-09-25
Rated 1 out of
5
by
Jacky60 from
I’m done
I have had this provided for 30 years and never have I had the high bills that I have had recently. My son pays a flat rate of $150 for 2000kw with a different provider. I will be switching even though I have to pay a penalty.
Date published: 2019-09-16
Rated 2 out of
5
by
COGAz from
Rate
I'm moving next week, I perviously moved my services with me and now I see their's a cheaper rate by 2kw and I'm upset. I'm been with this company since my first apartment 7 years ago. UGH!
Date published: 2019-08-21
Rated 3 out of
5
by
Toni from
Call center is the downfall!
I have had FCP for 15 years and give the billing 5 stars by itself, I am 5 star satisfied with my costs. But the call center?? 1 Star! Over the past few years the call center has become SO difficult to communicate with as far as comprehension goes. I had to make 4 phone calls yesterday and speak to 4 different people that did not understand what I was trying to say and each call lasted about 13 minutes simply because they kept having to say ‘thank you ma’am I understand let me check on that’ and then put me on hold for 30 to 45 seconds each time. It wasn’t a language barrier, they each spoke perfect English. It was a comprehension barrier. All I wanted to know was the difference between the renewal plans because my plan was not on the website. They kept asking me to clarify things they should already see on their computer. ‘Excuse me ma’am can you tell me which plan you are on...okay let me check on that’ and then I’m on hold for another minute. I don’t want to be offensive and ask for ‘someone that speaks with a Texas accent’ but I need to be able to have someone I can relate to. Where is press 1 for English, press 2 for Spanish, and press 3 for Steve Harvey or Ryan Seacrest? Come on, sad to say this brings me to a mediocre 3 star average.
Date published: 2019-05-18
Rated 1 out of
5
by
Mandy from
The worst company ever!
The website has the wrong account number and its all just a mess! The highest bill I have ever had!
Date published: 2019-03-04
Rated 1 out of
5
by
Tracy from
We have never had a bill this high
Service is poor I have tried to log in to my app and it will start logging in but then will say I have wrong password
Date published: 2019-01-13
