FAQs for Texas

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Switching to First Choice Power FAQs for Texas

  • What if I change my mind after I switch to First Choice Power?

    When you switch to First Choice Power, you have the right to change your mind (rescind your terms of service statement) without penalty or fee of any kind within three federal business days after receiving the terms of service...

  • What happens when I switch to First Choice Power?

    When you switch to First Choice Power, the following steps occur:

    • First, you'll receive notification from the Electric Reliability Council of Texas (ERCOT) confirming your switch.
    • Next, you'll get a welcome kit from First Choice Power with details on your pricing, Terms of Service statement, and other details.
    • A standard switch from one Retail Electricity Provider to another typically takes 3-7 business days to complete.
    • You will not experience any loss of power during this...

    • Will I get the same level of reliability if I switch to First Choice Power?

      Yes! The utility company for your area (also called your Transmission and Distribution Service Provider, or TDSP) will continue to read your meter, maintain the poles and wires, and respond to power outages. You won't experience any change in the reliability of your service. As your Texas Retail Electricity Provider, First Choice Power will be responsible for providing your electricity rate, billing, and customer...

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