FAQs for Texas

Get the Answers for Your Important Electricity Questions

How do I know when it's time to renew my plan?

It's easy! We'll contact you!

First Choice Power reaches out to our customers on fixed-rate plans with renewal info via e-mail, phone call, and traditional paper mail beginning 60 days in advance of your estimated contract expiration date.

You can always can renew your service with us up to 60 days in advance of your estimated contract expiration date. You can learn this date by logging into your FCP Online Account Manager. Once you're in there, hover over the "Account Management" tab in the top navigation bar and click "Plan and Account Management." Then, scroll to the bottom of the page to view the field marked "Estimated Contract End Date." This date can be seen on the second page of your First Choice Power bill.

If you do not see a date available in the area indicated, this means you are on a variable-rate no-contract plan, and you do not have a contract expiration date.

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