FAQs for Texas

Get the Answers for Your Important Electricity Questions

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  • Renew Your Contract

    • What happens when my First Choice Power contract expires?

      When you are within 4 weeks of your contract expiration date, we will contact you to provide the opportunity to choose another fixed-rate electricity plan that meets your needs. First Choice Power actively manages its energy rates to offer you competitive rate plans throughout the year.

      If you choose not to renew your contract with First Choice Power but do not switch to another Retail Electricity Provider, we will move you to a month-to-month variable-rate...

    • How do I know when it's time to renew my plan?

      It's easy! We'll contact you!

      First Choice Power reaches out to our customers on fixed-rate plans with renewal info via e-mail, phone call, and traditional paper mail beginning 60 days in advance of your estimated contract expiration date.

      You can always can renew your service with us up to 60 days in advance of your estimated contract expiration date. You can learn this date by logging into your FCP Online Account Manager. Once you're in there, hover over the "Account Management" tab in the top navigation bar and click "Plan and Account Management." Then, scroll to the bottom of the page to view the field marked "Estimated Contract End Date." This date can be seen on the second page of your First Choice Power bill.

      If you do not see a date available in the area indicated, this means you are on a variable-rate no-contract plan, and you do not have a contract expiration...

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