FAQs for Texas

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Will customers on the critical care residential customer list be affected by these rolling blackouts?

Customers on the critical care residential customer list are also subject to rotating outages or emergency load shed electric service interruptions. If you have been designated as a critical care residential customer this does not guarantee the uninterrupted supply of electricity. It is recommended that customers who rely on electricity for life-sustaining equipment should always have a backup plan in place. While the critical care designation provides for certain protections from suspension or disconnection of service, service could be interrupted unexpectedly for weather-related events or other situations beyond First Choice Power's control.

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