Power Outages FAQs for Texas
If you experience a power outage at your home or business that it not related to payment of your electricity bill, please call the utility company for your area (also called the Transmission and Distribution Service provider, or TDSP or TDU). This is the company that maintain the lines, poles, and meters that deliver electricity to your home.
If you are not sure which TDSP serves your area, your can find this information by looking at the YOUR USAGE section on the back of your First Choice Power bill.
The phone numbers for the TDSPs in Texas are:
- Oncor: (888) 313-4747
- Centerpoint Energy: (800) 332-7143
- AEP Texas Central: (866) 223-8508
- AEP Texas North: (866) 223-8508
- TNMP: (888) 866-7456
- Sharyland Utilities: (956)...
From unplugging computers to turning your refrigerator to the coldest setting, there are a number of steps you can take to protect your home and family during power outages caused by storms and hurricanes. Learn what to do before the storm as well as after when the lights go out in our Storms and Hurricane Safety...
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