FAQs for Texas

Get the Answers for Your Important Electricity Questions

How do I report a power outage?

To report a power outage in your area that is not caused by a late payment of your past-due bill, please call the local utility company for your area.

Don't know who your utility company is? Just check your First Choice Power Bill or look below!

Houston and Surrounding Area

  • CenterPoint Energy: 713-207-2222 or 888-572-5399 (toll-free)
  • Texas-New Mexico Power: 888-866-7456

Dallas/Fort Worth and Surrounding Areas

  • Oncor Electric Delivery: 888-313-6862
  • Texas-New Mexico Power: 888-866-7456

South Texas

  • AEP: 877-373-4858

West Texas

    AEP: 877-373-4858
  • Oncor Electric Delivery: 888-313-6862
  • Texas-New Mexico Power: 888-866-7456

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