FAQs for Texas

Refer-A-Friend FAQs for Texas

• How many $25 bill credits can I receive?

  There are no limits – for every eligible referral that is successful, you get a $25 bill credit. It's that simple. The $25 bill credit will be applied specifically to the energy usage kWh portion of your bill and cannot be used to satisfy the payment of fees and/or service...

• How do I know if I can refer my friends?

  To be able to participate in the Refer-A-Friend program, you must meet the following criteria:

  • Current on all bill payments
  • Enrolled in and using myAccount
  • Have a Refer-a-Friend code or link to provide to your...

  • How do I earn rewards with Refer-A-Friend?

    It's simple. All you need is your unique Refer-a-Friend code which can be found on your First Choice Power statement or within your Online Account Manager. Refer as many friends as you want. If your friend accepts your request and becomes a First Choice Power customer, you'll both get a $25 bill credit.

    You will receive your $25 bill credit after your referred friend registers for MyAccount and pays their first three First Choice Power bills in full and on time. At that time, your friend will receive their $25 bill credit as well.

    If you haven't set up your online account, sign in and get started referring today. It's easy – and...

  • What happens if the person I referred doesn't include my Referral Code when enrolling?

    Your friend has one business day to call First Choice Power and provide your referral...

  • How long will it take to receive my $25 bill credit?

    After the person you referred has been approved as a First Choice Power customer and pays their first three bills in full and on time, you will receive your $25 bill...

  • How does someone qualify for Refer-A-Friend?

    To qualify for Refer-a-Friend, you and your friend(s) must meet the following criteria:

    • Must be new to First Choice Power (not currently an active or pending First Choice Power customer, or have not been a First Choice Power customer in the past 90 days)
    • Sign up for a minimum 12-month energy plan
    • Provide RAF code within one business day of signing up with First Choice Power
    • Enroll in and use

    • What happens to my bill credits if I cancel my First Choice Power service?

      The bill credits you've already earned are yours to keep. However, if you cancel your First Choice Power service, you won't be able to earn any more rewards, including ones that may be...

    • What happens to my bill credits if I change my service and/or rate plan?

      As long as you remain a First Choice Power customer, you can still participate in the First Choice Power Refer-a-Friend...

    • Who can participate in Ready, Set, Refer?

      All current First Choice Power customers in good standing and up to date on their First Choice Power electricity bill. You can access your unique Referral Code within your MyAccount. Make sure your friends include it on their order when switching to First Choice...

    • When are the dates for the Ready. Set. REFER! promotion?

      All new customer orders that include your Referral Code and are placed between Feb 1 and Feb 28, 2018 that also become a First Choice Power customer will count towards this promotion. Once you have two (2) Qualifying Referrals, as defined in the Refer-A-Friend program Terms and Conditions, located at www.firstchoicepower.com/refer-a-friend, you are eligible to receive the bonus $50 Visa Prepaid...

    • What is the Ready. Set. REFER! promotion?

      First Choice Power is running a promotion during the month of February 2018 that awards customers that refer 2 or more friends during the month with a $50 Visa Gift Card. This is in addition to the $25 bill credit they earn for every friend they refer. Also, the friends they refer will receive a $25 bill credit when they include the Referral Code on their order. There is no limit to the number of referrals and/or bill credits that you can...