FAQs for Texas

Get the Answers for Your Important Electricity Questions

Power-To-Go®Prepaid Electricity FAQs for Texas

  • Why do I need to have a valid e-mail address or text capabilities?

    We will validate your communication preference to receive daily notifications about your usage and account balance. You will receive a message via text or email with your Payment Number. Once you make your first payment,...

  • What is the Daily Base Charge?

    Power-To-Go® is a variable price product with an Energy Charge and a Daily Base Charge. The Daily Base Charge contains First Choice Power's charges incurred from the Transmission Distribution Utility. This includes base...

  • Will I have to pay a deposit to sign up for Power-To-Go® ?

    Yes, a minimum payment of $30.00 will be required to start service.

  • Can I get Power-To-Go®service the same day I sign up?

    Yes — you start by selecting a start date for your service to begin. Then, in order to activate your account, you must make an initial minimum payment of $30.00 immediately after you enroll in Power-To-Go®. You can...

  • Is prepaid electricity and Power-To-Go®right for me?

    With Power-To-Go® there is no difference in the way you use electricity, just how and when you pay for it. Prepaid plans provide affordable energy and the ability to manage usage and costs to stay within your budget. First...

  • How do I know when it's time to make a payment to my Power-To-Go® Account?

    You will get daily Account Updates so you know your balance and usage, which can help you manage your energy costs. We will also send you a warning notice three to seven days before your account balance is estimated to reach zero....

  • Will I receive a Power-To-Go® electricity bill?

    You will not receive a monthly electricity bill. Instead, you pay in advance for your electricity, making a monthly bill unnecessary. You'll have the freedom to pay any amount you want. You can always view your billing and...

  • What is Power-To-Go®?

    Power-To-Go® is a payment option that lets you buy electricity as you need it. There is a minimum payment of $30.00 that will be required to start service. While there is no long-term contract term, the price is comparable...

  • What are the benefits of Power-To-Go® plans?

    Power-To-Go® has many benefits. While there is a minimum payment of $30.00 required to start service there is no credit check, no long-term contract, and no monthly bill. You can pay with a credit card online and by phone,...

  • How do I avoid having my Power-To-Go® service disconnected?

    If your account balance is equal to or less than zero, First Choice Power may request that the Utility interrupt your electricity service. You can avoid service interruptions by managing your account balance and adding funds to...

  • Am I eligible to sign up for Power-To-Go®?

    If you have a provisioned smart meter installed by your utility company at your service address within our service territory, you are eligible. Power-To-Go® is currently available in Oncor and CenterPoint service areas. In...

  • How much does Power-To-Go® cost?

    Your price may vary day to day if there are changes to the delivery charges from your utility company or regulatory charges, or changes in law that impose new or modified fees that are out of our control. The Energy Charge and...

  • How do I sign up for Power-To-Go® service?

    Enrolling is easy. You can sign up online at or by calling 1-855-676-7239.

  • What information do I need to sign up for Power-To-Go® ?

    When you begin enrollment, the first thing we check is whether your service address has a provisioned smart meter. As long as you or anyone else in your household is not designated as critical care or chronic condition and you...

  • How do I make a Power-To-Go® Payment?

    You can pay by credit card online and by phone, or pay by cash at many conveniently located authorized Pay Stations. We do not accept checks through any payment channel. AUTHORIZED PAY STATIONS You can pay by cash at specific...

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