FAQs for Texas

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How can I be removed from First Choice Power's Power Down Rewards Program?

The Power Down Rewards program is voluntary and there are no penalties to be removed from the program with First Choice Power. You can call login to your Online Account Manager to see removal options or call Customer Service at 1-855-534-3881 to speak with a Phone Representative.

Power-to-Go customers are not eligible for removal from Power Down Rewards.

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