Can I be removed from Deposit Payback?
Yes, you can be removed from Deposit Payback for the following reasons:
- Paying a bill late;
- Enrolling in a Deferred Payment Plan;
- Enrolling in a Payment Extension; and/or
- Receiving an Agency Pledge.
If you are removed from Deposit Payback, your deposit will be paid back in full to you after you make 12 consecutive on-time bill payments in full or switch away from First Choice Power upon completion of your contract term.
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