FAQs for Texas

Get the Answers for Your Important Electricity Questions

Can I request more time to pay my electricity bill?

Yes! We know that sometimes you need a little extra time to pay your bill. Call our friendly customer care team at 1-866-469-2464, and we'll see what we can do.

Qualified customers may be eligible for one of First Choice Power's payment arrangement plans. Currently, available plans include:

  • Payment Extension Plan: a short-term extension of the due date for full payment of past-due bills
  • Deferred Payment Plan: an extended payment plan where past-due bills may be paid in installments over a specified time period
  • Bill Payment Assistance Program: a program funded through donations to support local organizations that provide energy bill payment assistance to qualifying customers with financial needs

Contact Us

Looking for additional help? Just click that blue button below for a range of ways to speak with us!

Contact Us