FAQs for Texas

Get the Answers for Your Important Electricity Questions

How does a Payment Extension work with First Choice Power?

This is short-term extension of your bill due date for the full payment of your past-due balance. The Payment Extension ensures that your account will not go to a collections agency or be disconnected during the terms of your extension agreement.

Unlike a Deferred Payment Plan (DPP), a Payment Extension is not a structured long-term process for settling your past-due balance. This option is only offered to you if you are less than seven (7) days after your bill due date.

Once we approve you for a Payment Extension, you must pay your balance in full in eight (8) days.

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