FAQs for Texas

Get the Answers for Your Important Electricity Questions

Payment Extension FAQs for Texas

  • How does a Payment Extension work with First Choice Power?

    This is short-term extension of your bill due date for the full payment of your past-due balance. The Payment Extension ensures that your account will not go to a collections agency or be disconnected during the terms of your extension agreement.

    Unlike a Deferred Payment Plan (DPP), a Payment Extension is not a structured long-term process for settling your past-due balance. This option is only offered to you if you are less than seven (7) days after your bill due date.

    Once we approve you for a Payment Extension, you must pay your balance in full in eight (8)...

  • What happens if I break the Payment Extension?

    We will consider a Payment Extension broken if you don't pay your past-due balance in full by the agreed-upon date. At that time, we will send a Disconnection Notice for your service...

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