FAQs for Texas

Get the Answers for Your Important Electricity Questions

What is accumulated Average Balance?

Average Accumulated Balance or "wash up" is the difference between what you have paid and what you have used. It may be a balance due or a credit owed. A wash up is done once a year or when the Accumulated Average Balance hits $500+ (whichever comes first). They are also done when the account or Average Billing is cancelled.

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