Agency Pledges FAQs for Texas
No, you will not see a pledge on your bill. Your bill will show any payments received, which could include a pledge payment, but the bill will not denote the specifics of a payment.
Why does bill still show a past-due balance when an agency pledge has been made for me on my behalf?
Your account will still show an overdue balance until we receive the pledge payment from the agency.
You should contact the agency who made the pledge on your behalf to confirm that the payment was sent to First Choice Power. The agency can call us if there are any problems. If you have any questions, please contact Customer...
If an agency pledge has been applied to your account, you are enrolled in a Payment Extension. The agency who pledged money to your account has 45 days to send us payment that we can apply to your account. You must still pay any...
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