FAQs for Texas

Get the Answers for Your Important Electricity Questions

Will my rate increase as a result of the recent spikes in real-time market prices?

Our residential fixed-rate and month-to-month plans are not tied to real-time market prices, insulating our residential customers from extreme wholesale power price swings. If you're currently on a month-to-month plan and are concerned about how much you'll pay, log into your account or call us at 1-866-469-2464 to find a fixed-rate plan that may better fit your needs.

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