FAQs for Texas

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How do I delete my Automatic Payment Rule?

To delete your Automatic Payment Rule, please do the following:

  1. Log into or register your Online Account Manager account at https://directenergy.com/account.
  2. Select the "Make a Payment" button from the Homepage or the Billing and Payments tab.
  3. The Payment Center will open to the "Pay My Bill" page.
  4. Select the "Automatic Payments" link from the left side menu.
  5. Select the Automatic Payment rule by clicking on the Payment ID number from the table.
  6. Press the "Delete" button.

Note: Deleting a rule will not cancel any payments already scheduled.

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