FAQs for Texas

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How can I close my First Choice Power account?

If you are moving to a new address within the First Choice Power service area, you can transfer your service to your new address in your Online Account Manager or by calling our Customer Care team at 1-866-469-2464.

If you are switching from First Choice Power to another provider, there is no need to contact us. Your new provider will handle this transaction without disconnecting your service.

If you are moving outside of the First Choice Power service area and you need to close your account, please call our Customer Care center toll-free at 1-866-469-2464.

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