FAQs for Texas

Get the Answers for Your Important Electricity Questions

You Are Viewing FAQs Categories for About First Choice Power

  • About First Choice Power

    • How do I contact Customer Service at First Choice Power?

      It's pretty easy! We want to talk to you, so we've set up several ways to make that happen: Phone: 1-866-469-2464 (730am - 8pm CST, Monday - Saturday) E-mail: FirstChoicePower@directenergy.com First Choice Power on Facebook First...

    • What is Deregulation in Texas?

      What is Deregulation in Texas? In the olden days (ya know – last century), only one company took care of your home’s electricity needs, including generation, transmission, distribution, billing, and more. When deregulation...

    • How are you different from your competitors?

      We're like the unicorn you've been searching for all this time. We've been working for Texans for more than 70 years - enough time to take all the good stuff, and pass it onto you. We give you the best rates we can find, stand...

    • Why should I choose First Choice Power?

      Why are we different? We put the power in your hands. With more than 70 years serving fellow Texans, we are all about you! We offer convenience. We make it easy for you to enroll, keep track of your energy usage, and pay your...

    • Will I save money by signing up with First Choice Power?

      You'll find future savings depending on the direction of commodity prices, which can be very volatile; however, you are not guaranteed savings. Historically, First Choice Power's rates have been very competitive. Our fixed-rate...

Contact Us

Looking for additional help? Just click that blue button below for a range of ways to speak with us!

Contact Us