Customer Care and Bill Pay
Call toll-free: 1-866-469-2464
Power-to-Go: 1-855-676-7239
Mon - Fri: 7:00 a.m. - 7:00 p.m. CT & Sat: 7:00 a.m. - 4:00 p.m. (Closed Sunday)
Chat
Mon - Fri: 7:00 a.m. - 8:00 p.m. CT & Sat: 8:00 a.m. - 6:00 p.m. CT (Closed Sunday)
To Sign Up With First Choice Power:
Call toll-free: 1-855-534-3881
Power-to-Go: 1-855-676-7239
Mon - Sat / 7:30 a.m. - 8 p.m. CT (Closed Sunday)
Social Care:
Mon - Fri 8:00 a.m. - 5:00 p.m. CT
Email:
General: FirstChoicePower@directenergy.com
Power-to-Go: FirstChoicePowerToGoHelp@directenergy.com
General Mail:
First Choice Power
PO Box 180
Tulsa, OK 74101-0180
Power-to-Go:
PO Box 180
Tulsa, OK 74101-0180
Pay by Mail:
First Choice Power
PO BOX 660808
DALLAS, TX 75266-0808
