Hurricane Safety Tips

First Choice Power, a Texas electric provider recommends you consider these important safety considerations if you could be impacted by a hurricane:

• Avoid all downed utility lines. It is difficult to distinguish between power, cable and phone lines. Assume any line you see on the ground is energized and remain a safe distance away.
• If someone in your home is dependent on continuously operating electric-powered medical equipment, make arrangements for backup power or to relocate.
• Before lowering a television antenna or satellite dish, look up for power lines. If you can't avoid a power line, don't do the work.
• Turn off all swimming pool pumps and filters and wrap them in waterproof materials.
• Turn your refrigerator and freezer to their coldest settings the day before the storm to keep food fresh in the event of a power outage.
• If the power goes out, your electric garage door will not open. If you evacuate your home, be sure to have a door key with you so you can re-enter. To operate your garage door manually, pull on the emergency release cord and push the door up using the lift handle.
• Before the storm, turn off or unplug any unnecessary electrical equipment, especially sensitive electronics such as computers and televisions.
• Check that emergency equipment such as flashlights, battery-operated radios and backup generators are in working order.

For information about electricity outages, please contact your local transmission and distribution utility.

Customer Care

Customer care from First Choice Power is available by telephone for all residential customers.

(866) 469-2464
Monday-Friday: 8 a.m.– 8 p.m. CT
Saturday: 8 a.m.– 5 p.m. CT