The Simple Truth

There's a lot of information out there about deregulation and you may be confused about the role it plays with your electric bill and how it affects your prices. Currently, there are more than 20 Texas electricity companies, otherwise known as retail electric providers, fighting for your electric business. So we wanted to give you a few Simple Truths about Texas deregulation.

Where does electricity in Texas come from?

• All electricity comes from power plants in Texas giving you the power to choose. Therefore, no single Texas electricity provider has different electricity than anyone else.

Will the reliability of my service change if I switch?

• No. The same regulated Texas transmission and distribution service provider will continue to maintain the poles and wires and read your meter. They will remain responsible for the reliability and delivery of your electric service.

Why are there so many different retail electric providers?

• Competition gives you the power to choose your Texas electricity company. These retail electric providers compete on price, products, payment options and customer care. Like any other service market, smart shopping allows you to evaluate and compare all offers. 

Using this information, you get power to choose and make an educated decision when it comes to your electricity needs. Since all electricity comes over the same poles and wires, dismiss any claim of superior reliability. Affordability and quality customer care are what really matters when you have the power to choose your Texas electricity company.