First Look...

As a valued customer, here is a first look at enhancements we have recently made:

• New Easier-To-Read Bill
• Enhanced Online Customer Care at FirstChoicePower.com
• New 24-Hour Account Access by Phone
• Simply Better Customer Care Programs

Thanks to suggestions from customers like you, we’re giving your electric bill a face lift. The new look provides you with more easy-to-view detail on your account activity.

• Usage charts for all your service locations
• More detail on consumption, such as days of service for that billing period
• Return portion has moved from the top to the bottom of your bill
• Special Note: Your account number has changed

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Enjoy enhanced Online Customer Care for a Simply Better way to manage your account(s) online, request information or learn more about First Choice Power’s Simply Better pricing, programs and customer care.

• Review all your accounts online
• See current and historical bills, including bill images
• Set up monthly bill notification
• View detailed billing, usage and payment history
• Enroll online for our FREE Automatic Bank Draft program
• Manage/update account information online
• Pay using credit/debit card or electronic check for a new, lower $3.95 fee* charged by a third-party vendor. (First Choice Power does not receive any portion of this fee.)
• Enhanced Master Billing functionality

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Manage your account 24 hours a day using your telephone. With our new automated telephone service, you can:

• Check your account balance
• Request a copy of your most recent bill
• Obtain amounts for your last 12 bills and payments
• Pay using credit/debit card or electronic check for a new, lower
  $3.95 fee* charged by a third-party vendor. (First Choice Power does not receive any portion of this fee.)

First Choice Power Customer Care: (866) 469-2464
*There is a $500 maximum per transaction and a $1,500 maximum payment per calendar day.

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• Enroll online for FREE Automatic Bank Draft. It saves a stamp, and you never miss a payment.
• Western Union payments can be paid in person, in cash at any of the hundreds of participating locations. For a participating Western Union location near you, call (800) 551-8001 ($1 Western Union fee applies).
• Spanish bills and communications available upon request. Facturas y comunicaciones disponibles en espanol sobre peticion

More information about these Simply Better features along with tips on how to read your new statement will be included with your next bill.

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