To make a payment on your new account, please visit
directenergy.com/manageprepaid. If it’s your first visit, you’ll need to check your text messages and/or email for your new
Direct Energy account/payment number.
If you have any questions, please call our Customer Care team at 1-877-866-6601 or visit our FAQ page at
directenergy.com/questions. Thank you, and welcome to
Direct Energy.
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