FAQs
ABOUT TURN ON A FRIEND
What is Turn On a Friend?
Turn On a Friend is First Choice Power’s customer referral program. It’s the most rewarding electricity customer referral reward program in Texas. Turn your friends on to First Choice Power, and you’ll earn up to $180 in bill credits for each customer you refer. That’s more than 3 times the rewards you get from other programs. And unlike the other programs, there’s no limit to how much you can earn each year. With Turn On a Friend your friends win, too, with a $60 Prepaid Visa card when they enroll with First Choice Power. Plus with our Online Referral Toolbox, it’s easier than ever to tell your friends that First Choice Power is dependable, local and caring, and that you trust us to provide electricity for your home. And now, giving great rewards for referrals is just one more way we put customers first.
What do I have to do to be able to participate? What do I need to get started?
To participate and start earning rewards, you just need to be an active residential or commercial First Choice Power customer and have your Referral ID. You can find your Referral ID right below your account number in the front of your First Choice Power bill. Go to www.refer.firstchoicepower.com to log in and get set up. Your password is the last 5 digits of your First Choice Power account number. There’s also another easy way to log in to your Online Referral Toolbox. If you’ve got a MyAccount User Name, you can log into MyAccount. Click on the “Turn On a Friend” button located in the right navigation menu on the home page to be automatically logged into your Online Referral Toolbox. Once you’re logged in, it’s easy to send referral emails to your friends and family.
Employees and families of First Choice Power, its agencies and vendors, and parent affiliates are NOT eligible.
HOW DOES TURN ON A FRIEND WORK?
How does it work?
It’s super easy. You tell your friends and family how much you love First Choice Power and suggest that they join. When they become customers (and give your Referral ID), they get a $60 Prepaid Visa card just for joining. You get up to $5 each month credited to your bill for each friend for up to 36 months or as long as they remain a customer.
How much time does it take to get started?
"Barely any time at all. If you’re already a customer, you can begin referring and earning your rewards right away. Just log on to the Turn On a Friend home page and start sending emails to your friends and family. If you’re not a customer, what are you waiting for!?! You can start referring right after your account is activated.
Do I have to be a customer?
Yes. With Turn On a Friend, we give you rewards in the form of bill credits. So in order to participate and get referral rewards, you must be a First Choice Power customer. If you’re not a customer, what are you waiting for?
I just became a First Choice Power customer. How long do I have to wait before I can begin referring people?
You can start referring as soon as your First Choice Power account status is active—usually 3-5 business days after your enrollment.
How do I refer people?
Maybe it comes up when you’re chatting around the water cooler or cheering on the kids at soccer practice. But if conversation isn’t your thing, we also give you a free Online Referral Toolbox that makes it easy to recommend First Choice Power. You can send emails, upload ready-made banner ads on your favorite social media sites like Facebook and Twitter and/or use text links for search engine marketing to refer friends and family to First Choice Power. Each email, banner and text link will link to your own personal landing page. When your friend or family member clicks on the link, visits your landing page and enrolls with First Choice Power, their enrollment will be tracked and credited to your account. And unlike other programs, your friends and family can use your Referral ID to enroll over the phone or in person at one of First Choice Power’s local offices.
Can I refer any friend or family member who lives in Texas?
To earn bill credit rewards for your referral, the friend or family member you refer must live in a deregulated area in Texas and you must refer them according to the terms and conditions of the Turn On a Friend program.
Can I refer a business customer?
Sure. With First Choice Power’s Turn On a Friend you can refer both residential and business customers. However, business customers need to enroll over the phone, so be sure to provide your Referral ID to your friends to use when they call to sign up their business with First Choice Power. You’ll get a $5 bill credit per month for up to 36 months for every business customer you refer. That means you can earn up to $180 per business customer.
What’s my Referral ID?
Your Referral ID is a unique tracking number that connects your First Choice Power account to your Turn On a Friend home page. You can find your Referral ID in the upper right hand corner of your bill just under your First Choice Power account number. The Referral ID is used in the URL (web address) of your personal landing page for online communications. You can also give it to friends and family to use to enroll over the phone or in person at one of First Choice Power’s local offices.
Do I need to use my Referral ID to make a referral?
Yes. We use your Referral ID to track and give you credit for the referrals you make. When you use your personalized landing page or send an email to friends using the email tool, your Referral ID is included in the link. When your friends click on it to enroll with us, the enrollment will be matched to your ID. If your friend signs up over the phone, be sure they give your Referral ID to the customer service rep. The rep will use it to match your friend to your account. Using your Referral ID ensures you get the rewards you deserve.
How do I retrieve my lost password?
Your password will always be the last 5 numbers of your account number. Both your Referral ID and password are conveniently located on your First Choice Power monthly bill in the upper right hand corner.
Do I have to have a MyAccount ID to start referring friends to First Choice Power?
No, but why wouldn’t you? If you haven’t signed up for MyAccount you’re missing out on benefits like tracking your electricity use and setting up automatic bill payments. It only takes a few minutes to set up your ID, visit https://myaccount.firstchoicepower.com/fcpssp/index.aspx. There’s a Turn On a Friend home page conveniently located in MyAccount, but if you don’t have a MyAccount ID, you can log on to the Turn On a Friend home page directly from https://refer.firstchoicepower.com.
HOW CAN I MAKE MONEY WITH TURN ON A FRIEND?
What incentive do I get for referring someone to First Choice Power? How much are commissions? How much do I get for referrals?
First Choice Power’s Turn On a Friend is the most rewarding electricity customer referral reward program in Texas. You can earn up to $180 per customer that you refer. And unlike other providers who cap incentives, with First Choice Power, there’s no limit to the amount you can be rewarded. The amount of your referral bill credit depends on the home type of your friend. You get a $5 bill credit per month for up to 36 months for a customer living in a single family home and $2.50 bill credit per month for a customer living in an apartment.
Are there any start-up fees or other costs?
No. Unlike other referral programs, there are no start-up fees or other “investment” costs to refer customers to First Choice Power using Turn On a Friend. Just get your Referral ID from your bill or MyAccount, login into the Turn On a Friend at https://refer.firstchoicepower.com, and start referring. It’s that easy. And First Choice Power’s unique Online Referral Toolbox makes it easy to refer customers, track results, and more.
Is this a get-rich-quick scheme?
Not at all. First Choice Power does not condone get-rich-quick schemes and would never sponsor one. Turn On a Friend is simply a way to reward our customers who refer their friends and family to First Choice Power. As the saying goes, there’s no better advertising than word of mouth advertising. A recommendation is a true sign of loyalty. We appreciate the trust customers put in us, and we want to reward them for their enthusiasm and loyalty.
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