Whether you prefer to pay your electric bill online, walk over in person or use a stamp (a.k.a. snail mail), we make it easy.
Make a One-Time Payment
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Log in to our Online Account Manager to pay electric bills online now with a debit card or credit card. Unfortunately, we no longer accept electronic checks (also sometimes called automatic bank drafts or ACH payments) for deposit payments.
Many banks and money management software programs (such as Quicken and Microsoft Money) can be set up to automatically make your monthly payment. Be aware, some places do charge a fee for this service.
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Call us toll-free at (866) 469-2464 to pay your bill using your debit card or credit card. Whether you use our automated menu option or talk to a real live person, there’s never a charge for paying over the phone. You’ll also get a confirmation number so you can be completely sure your payment was received. While you’ve got us on the horn, you might want to set up automatic payments. It’ll be one less thing to worry about next month.
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Pay with a Check
Personal or company checks may be mailed to:
First Choice Power
P.O. Box 660808
Dallas, TX 75266-0808
The people who open the envelopes said we should remind you to send your check with the payment stub in the envelope that comes with your bill. They also asked if you could please write your account number on your check. Oh, and please don’t fold, staple or paper clip your payment stub or check because it jams the machinery. They say thanks so much.
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Pay In Person
When you stop by one of our local offices to pay your bill, you can count on us to answer any questions and even offer you a free cup of coffee.
You can also make payments in person at grocery stores, convenience stores and check-cashing offices with an authorized Fidelity Express or Western Union location.* You’ll need to have your payment stub as well as cash, a check or a money order.
With so many payment locations, there’s sure to be one near you. To find the nearest authorized partner, use our location finder, or contact one of our partners:
And now a note from our legal department: Payments made prior to 7 p.m. will be posted within 2 hours. Payments made after 7:01 p.m. will be posted the following business day by 6 a.m. For processing this payment, Western Union charges a $1 fee and Fidelity XPressPay charges a $1.50 fee. Additional third-party fees may apply. Also, they asked us to tell you that Carnival, Minyard and Sack n Save won’t accept payments for bills that are part of a disconnect notice.
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Automatic Credit Card Payments
Paying electricity bills automatically with your credit card, debit card, or bank account can make things a lot easier. You'll have one less thing to worry about, and depending on the card you use, you can earn stuff like points, cash back or airline miles from your credit card company
To get started, simply log in to our Online Account Manager and select the Automatic Credit Card or Bank account option. Once automatic payments are set up, your credit card or bank account will be automatically charged for the amount of your bill each month. There's no fee for this service, and you get the peace of mind of knowing your bill is taken care of.
Don't want to enroll Online?
To sign up using your credit card, debit card or bank account, please call 1-866-469-2464.