How To Read Your Electric Bill

1. CONTACT INFORMATION: Here are a few ways to get in touch with us.

2. ACCOUNT NUMBER: The unique number assigned to your account.

3. CUSTOMER REFERRAL ID: This is your unique tracking number for our Turn On a Friend referral program. For each friend who signs up for First Choice Power using your Referral ID, you'll get a $5 bill credit each month for up to 36 months, plus the chance to win other great prizes.

4. TOTAL TO PAY AND DUE DATE: How much you owe, and the date by which your payment needs to arrive at First Choice Power in order to avoid a late charge.

5. MONTHLY MESSAGE: Tips, promotions and other good stuff that you might want to know about.

6. CARE TO SHARE: This customer-funded bill payment assistance program helps pay electric bills for qualifying residential customers experiencing temporary hardship. You can make a donation to this fund each month by checking the box on the remittance form and including the amount with your payment. It's tax deductible, too.

7. PAYMENT RETURN ADDRESS: Mail your payment here. This address shows through the little plastic window on that envelope we send you.

8. SERVICE ADDRESS: You know this one – it's the address of the home, business or location where you're receiving electricity.

9. ELECTRIC SERVICE IDENTIFIER (ESI-ID): Each home or place that receives electricity is given its own unique ESI-ID number.

10. SERVICE PERIOD: The dates that this bill covers.

11. STATEMENT DETAILS: Information about the charges, fees, taxes, etc. that make up your bill.

12. USAGE GRAPH: The graph compares how much electricity you used this month (measured in kilowatt hours) to how much you've used in the past months.

13. CONTRACT EXPIRATION DATE: If you're on a fixed-rate plan, this is the date when your term is over. Be sure to renew before this date to lock in the lowest possible rates.

14. kWh USED: How much electricity (measured in kilowatt hours) that you used during the current billing period.

15. OUTAGE INFORMATION: The phone number of your poles and wires company, so you can call them if your power goes out.