Contact Us

Other electric companies might hide their phone numbers, but not us. We’re so happy to talk to our customers that we put our customer service on every page of our Website. (See it up there at the top?) And when you call us, you can talk to a real, live person.

Here are some other ways you can get in touch:

On the Phone

Call toll-free: (866) 469-2464

(8 a.m. - 8 p.m. CT M-F / 8 a.m. - 5 p.m. CT Sat.)

By E-Mail

CustomerService@FirstChoicePower.com

In Person

Lewisville Office 1081 West Main Street, Suite 100 Lewisville, TX 75067 Phone: (972) 221-9515 Mon-Fri: 9 a.m. – 6 p.m.  On Main Street across from Lewisville High School		Texas City Office 915 20th Street North Texas City, TX 77590 Phone: (409) 949-9260 Mon-Fri: 8 a.m. – 5 p.m.  We're in the HEB shopping center
Mission Office 2423 E. Expressway 83, Suite 400 Mission, TX 75872 Phone: (956) 424-0068 Mon-Fri: 9 a.m. – 6 p.m.  We're in the Sharyland Towne Crossing		Nocona Office 109 East Elm Street Nocona, TX 76255 Phone: (940) 825-3374 Mon, Wed, Thurs: 8 a.m. – 5 p.m.  On Elm Street near the Horton Building

Additional Ways to Contact Us

Report a Power Outage

Make sure to call your local TDSP (transmission and distribution service provider) — they're the company that takes care of the poles and wires in your area. Their number is listed here or at the bottom of your First Choice Power electric bill.

Question About Your Bill

Mail All Payments to:

First Choice Power (Remittance)
PO BOX 659603
San Antonio, TX 78265-9603

Additional Payment Locations

Find the nearest location, or contact Western Union at (800) 551-8001, Moneygram at (800) 666-3947 or Fidelity Express at (877) 508-0472.

Corporate Office

225 E. John Carpenter Freeway, Suite 1500
Irving, TX 75062