Contact Us
Texas Power Company Corporate Office
First Choice Power
225 E. John Carpenter Freeway
Suite 1500
Irving, TX 75062
Residential Enrollments (Sign Up For Service)
Call toll-free: (866) 469-2464
(8 a.m. - 8 p.m. CT M-F / 8 a.m. 5 p.m. CT Sat.)
Customer Care, Billing and General Information
Call toll-free: (866) 469-2464
(8 a.m. - 8 p.m. CT M-F / 8 a.m. 5 p.m. CT Sat.)
Questions About Your Bill
Sign in to your account at the right, then click the Bill Inquiry link and send a service request.
Mail All Payments to:
First Choice Power (Remittance)
PO BOX 659603
San Antonio, TX 78265-9603
Additional Payment Locations
Participating Western Union locations throughout Texas. For a Texas electricity company payment location near you, call (800) 551-8001 or use the Western Union Locator here.
Visit the First Choice Power blog or on Twitter
Retail Electric Provider Certification Number: 10008
Report a power outage to:
1. The number listed here or at the bottom of your First Choice Power electric bill
2. The power company that maintains the poles and wires in your area |