At Trusty Construction, we build, upgrade and maintain cell towers. We are a turnkey company, with electrical and civil departments as well as a tower division. We work for all of the large carriers, but we also do smaller jobs, too. Nothing is too small or too large—really, we’re all about satisfying customers.
Our company name didn’t come by mistake. At our foundation, we believe that if we can trust and do what’s right, that’s huge. And we search for employees and vendors who do the same thing. We’re about customer service, and we need the people we partner with to have great customer service, too.
First Choice Power had serviced our Lewisville office for years. Earlier this year, Ron came to our office and let us know that our contract for the Lewisville office was going to expire soon. He wanted to be proactive and make sure we made the best choice in renewing. We talked about merging the contracts for all of our locations to one power company, so we’d receive one bill, not five.
Before we switched, we looked at other companies besides First Choice Power. For several of our other offices, I found that our contracts through those other companies had expired months ago. As a result, we had been paying more expensive month-to-month rates. Only after we decided to switch to First Choice Power did the other companies call me with new offers. In the end, we went with First Choice Power because we knew we could trust them.
Ron definitely has made me feel like I’m his only customer; he’s always willing to go above and beyond. I never feel like a number. When I call and say, “It’s Debbie,” he never says, “Debbie who?” He knows who I am. In this day and time, that’s just not always the case. It’s cool when you can find someone who comes back to the way you believe. I’m excited to find a vendor we’re able to work with as well as First Choice Power.
Trusty Construction, LLC
Ron Sidman, Business Development Manager at First Choice Power says:
We put Trusty Construction's four Texas locations on one contract and implemented master billing. That means they can view everything as a whole, as well as see costs and usage broken out by location. This helps with accounting, so they can manage their offices as individuals but also as a total expenditure. It also means they have one start date and end date versus multiple contracts with different bill due dates.
Because the market is so low, it made sense for them to go with a fixed-rate contract. In this period when the economy is slow, it’s nice to have some budget certainly and to be able to project what costs will be. A fixed rate also means upward protection, so even if market prices go up, their rate won’t go higher. There are also opportunities to lower their rate if the market continues to go down.